How to add Mini Program customer service

This article mainly explains "how to add Mini Program customer service". The content in the article is simple and clear, and it is easy to learn and understand. Please follow the editor's train of thought to study and learn "how to add Mini Program customer service".

The realization of Mini Program customer service function can promote the communication between customers and salespeople, and better improve the promotion rate, so how to access Mini Program customer service function.

There are two customer service message session entrances:

1. Within Mini Program: developers add a customer service message button component to Mini Program. Users can call up the customer service conversation page in Mini Program and send messages to Mini Program.

2. Used Mini Program customer service messages will be aggregated and displayed in Wechat session "Mini Program customer service messages". Users can view historical customer service messages outside Mini Program and send messages to Mini Program customer service.

The purpose of Mini Program's customer service function is to enhance the service quality of merchants so that Mini Program users can easily and quickly communicate with Mini Program service providers.

that. The process for adding Mini Program customer service is as follows

Log in to Wechat public platform-customer service message-choose to add

Step 1: turn on the customer service button

In the store decoration, insert the "Merchant Information 2" component and check the customer service function on the right.

Or directly insert the "customer service" component

Step 2: go to Wechat to set up customer service personnel.

Use WeChat Mini Programs account to log in to Wechat public platform.

Log in to [online customer Service function] and use the customer service personnel to scan the code to log in to the customer service function.

If you see the customer service message list in the message box, it means that Mini Program has activated the customer service feature.

Thank you for your reading, the above is the content of "how to add Mini Program customer service". After the study of this article, I believe you have a deeper understanding of how to add Mini Program customer service. The specific use also needs to be verified in practice. Here is, the editor will push for you more related knowledge points of the article, welcome to follow!