Resolve two failures of the web console of Shenxin equipment

First, fault background

A customer recently reported that a check box BUG problem occurred when using convincing web console for multi-line configuration. The specific problems are as follows:

As shown in the following figure, when you check "enable SSL × × multiline", it will automatically check the "enable IPSec × × multiline transmission" option above, and uncheck the "enable IPSec × × multiline transmission" option, it will automatically uncheck "enable SSL × × multiline", so the * * multiline setting cannot be done correctly.

II. Ideas and plans

1. First check the version problem, upgrade and update the version

two。 Clean the browser cache

Third, troubleshooting and resolution

First upgrade the version to the latest version

After the version is upgraded, it is found that the problem still exists. After cleaning the browser cache, it is found that you can separately check the "enable SSL × × × multi-line" option to configure and save the multi-line. As shown in the following figure, the problem is solved!

In addition, in the process of troubleshooting, the customer was convinced that the user name and password box of an AD device could not enter characters, as shown below:

To solve this problem, use the IE browser and add the login page to the browser's compatibility configuration table!