How to import Twitter messages to SAP CRM and Cloud for Customer

This article mainly explains "how to import Twitter messages to SAP CRM and Cloud for Customer". The explanation in the article is simple and clear and easy to learn and understand. Please follow the editor's train of thought to study and learn "how to import Twitter messages to SAP CRM and Cloud for Customer".

Create a new social media channel:

Select "Twitter" from drop down list to maintain the consumer key and consumer Secret of twitter application:

Then create a background job that imports data in batches from twitter website:

The job will capture all the twitter published by twitter account pointed to by consumer key in Twitter website to C4C to automatically generate service request:

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