Outlook2013 cannot jump out of the MFA verification window
Outlook2013 cannot jump out of the MFA verification window
Recently, after importing MFA, it was found that some clients of Outlook2013 could not jump out of the verification window of MFA and could not connect. After troubleshooting, it was found that it was the problem of Office update! For details, please refer to the official instructions:
Https://support.office.com/zh-cn/article/%e5%af%b9-office-%e5%ae%a2%e6%88%b7%e7%ab%af%e4%bd%bf%e7%94%a8-office-365-%e6%96%b0%e5%bc%8f%e9%aa%8c%e8%af%81-776c0036-66fd-41cb-8928-5495c0f9168a?ui=zh-CN&rs=zh-CN&ad=CN
Solution:
1. Make sure that the following KB is installed. Check that the version of the following file is greater than or equal to the version listed in the following table:
The installation path on the file name computer gets the location version of the update
MSO.DLL C:\ Program Files\ Common Files\ Microsoft Shared\ OFFICE15\ MSO.DLL KB3085480
15.0.4753.1001
CSI.DLL C:\ Program Files\ Common Files\ Microsoft Shared\ OFFICE15\ Csi.dll KB3085504
15.0.4753.1000
Groove.exe C:\ Program Files\ Microsoft Office\ Office15\ GROOVE.EXE KB3085509
15.0.4763.1000
Outlook.exe C:\ Program Files\ Microsoft Office\ Office15\ OUTLOOK.EXE KB3085495
15.0.4753.1002
ADAL.DLL C:\ Program Files\ Common Files\ Microsoft Shared\ OFFICE15\ ADAL.DLL KB3055000
1.0.2016.624
2. Confirm that the following registry content exists with a value of 1. If not, add it manually or add it through GPO script:
[HKEY_CURRENT_USER\ Software\ Microsoft\ Office\ 15.0\ Common\ Identity]
"EnableADAL" = dword:00000001
Just reopen OULOOK!