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How to solve the problem of showing unread messages in Outlook

Shulou Source: shulou.com Published: 2022-06-03 02:50:58 10月01日 Update

Introduction to Outlook

Outlook (full name: Microsoft OfficeOutlook) is a personal information management system software produced by Microsoft.

Its main function is to send e-mail, but it also includes calendar, task management, contacts, notepad and other functions. Outlook can be run as independent software, or it can be run with Microsoft Exchange Server and Microsoft SharePoint Server for multiple corporate users, with functions such as sharing mailboxes and calendars, shared folders, and so on.

Problem description

There are several unread messages in the Outlook mailbox inbox, but all of them have been read on closer inspection.

Solution idea

This may be caused by setting the number of unread messages shown in the default Outlook mailbox inbox to display all messages.

Changing back to the default settings will solve the problem.

Operation steps

Right-click Inbox > Properties:

General > check Show number of unread items:

When you view Inbox again, only the number of unread messages is displayed, all of which are currently read, so the number of unread messages is empty:

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