Resolve exceptions in the Lync or Skype For Business (SFB) address book
Recently found that their Skype for Biusess 2015 test environment address book several days out of sync to the client, depressed ah.
So the following test operations are done:
Check the address book URL
Internal user
Https:///abs/handler
Https:///abs/handler/GroupExpansion/Service.svc
External users:
Https:///abs/handler
Https:///abs/handler/GroupExpansion/Service.svc
Test the address book service
Test-CsAddressBookService
Test-CsAddressBookWebQuery
Check AddressBookAvailability settings
Run the following command to view the address book settings.
Get-CsClientPolicy | Select-Object Identity,AddressBookAvailability | ft
Recreate the address book (client)
If the user is running Skype For Business 2016
Log out of the Lync client and delete the configuration file from% userprofile%\ appdata\ Local\ Microsoft\ Office\ 15.0\ Lync to delete the following registry key. HKCU\ Software\ Microsoft\ Office\ 16.0\ Lync\ sip@Domain.com
If the user is running Lync 2013\ Skype For Business 2015
Log out of the Lync client and delete the configuration file from% userprofile%\ appdata\ Local\ Microsoft\ Office\ 15.0\ Lync to delete the following registry key. HKCU\ Software\ Microsoft\ Office\ 15.0\ Lync\ sip@Domain.com
If the user is running Lync 2010
Log out of the Lync client and delete the configuration file from% userprofile%\ AppData\ Local\ Microsoft\ Communicator* to delete the following registry key.
* HKLM\ Software\ Policies\ Microsoft\ Communicator\ sip@Domain.com
Download the address book now
In some cases, Lync\ SFB users may face delays (up to 60 minutes) in the address book download. Create this registry key to download the address book now.
If the user is running Skype For Business 2016, run the following command
Reg add HKLM\ Software\ Policies\ Microsoft\ Office\ 16.0\ Lync / v GalDownloadInitialDelay / t REG_DWORD / d 0 / f
If the user is running Lync 2013\ Skype For Business 2015, run the following command
Reg add HKLM\ Software\ Policies\ Microsoft\ Office\ 15.0\ Lync / v GalDownloadInitialDelay / t REG_DWORD / d 0 / f
If the user is running Lync 2010, run the following command
Reg add HKLM\ Software\ Policies\ Microsoft\ Communicator / v GalDownloadInitialDelay / t REG_DWORD / d 0 / f
