How did Open, In process and Completed of CRM order status come from?

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Where did these fields in the status field of Service Order come from? We might take it for granted that it was brought out of the backstage Status profile. This is not the case.

This transaction type does not have any Status profile assigned at all, but you can still see three optional status values on the UI.

The value in the Status status field is not what we thought. It comes entirely from system status profile and user status profile, which is just one of the data sources.

The values in the drop-down menu are taken out in the following way: you can see that the result of the method execution is the three records seen on the UI.

The specific logic of this GET_STATUS_INFO:

Take all 47 statuses out of crmc_status_proc first

The 47 states will make a join based on their RANGE field and CRNC_BO_RANGES 's RANGE field, filtering out those Join results where the OBJECT_TYPE field is not equal to BUS2000116, leaving only Open, In Process and Completed records.

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