After the controller is updated, all user access applications are prompted to deny access
Problem phenomenon:
After the controller is updated, all user access applications are prompted to deny access
The cause of the problem:
When upgrading a new controller, the controller is not fully upgraded in the site DB.
Solution:
Run Get-BrokerController and check the status of the controller. If the controller status is "Transitioning", follow these steps.
Once the status of the controller is verified as "transition", go to the database server and locate the site database. Expand Tables and look for "chb_config.Site". Right-click it and select the first 1000 rows.
Delete everything from the table to the FROM.
Run command
Update [SitedatabaseName]. [chb_config]. [Site]
Set BaseOU=Null
Restart all controllers.
Citrix official KB: https://support.citrix.com/article/CTX238203
