Is the handled evaluation a violation (is the buyer's handled evaluation a violation)
audio commentary
Hello, everyone. I'll answer your questions. Has the evaluation been processed is a violation of the rules, buyers have been processed evaluation is a violation of the rules? This many people do not know, now let us take a look at it!
Answer:
1. The processed evaluation is not a violation evaluation; for the daily maintenance and evaluation of Taobao sellers, you need to enter "Evaluation Management" to view the seller's evaluation and reply to the evaluation. However, some sellers cannot understand the "processed evaluation" in evaluation management. You've given the other person an evaluation, but they may not give you an evaluation; both parties have evaluated what the other person has evaluated; this is just a tracking of the evaluation progress.
2. Impact of poor evaluation:
3, affect the conversion rate, although not every customer will see the evaluation of your product, but some customers will still see the evaluation when looking at the product information. These customers care more about other people's comments. If there are too many bad reviews, you will lose this part of the customer and waste the time and energy of the early promotion; therefore, although it seems that there is no direct economic loss, the loss caused by the bad review is indirect and huge. If you buy a product and see all the reviews saying that the product is of poor quality, not genuine, bad after-sales service attitude, etc., you will still be willing to buy it. For some online shoppers, they don't have much of an online shopping experience. Seeing these bad reviews, I dare to place an order to buy, and my confidence in buying will definitely drop seriously. If the seller does not communicate with customers, explain customer dissatisfaction, and deal with bad reviews in a timely manner, how many potential customers will be affected is really an intangible loss.
This is the end of this article, I hope it helps everyone.
