Yangtze River Delta Railway: popularize and implement electronic ticket replacement from September 1

Thanks to CTOnews.com netizen can also change the name of the clue delivery! CTOnews.com August 23 news, According to China Railway Shanghai Bureau Group Co., Ltd. news, According to the unified deployment of the State Railway Group Co., Ltd., Yangtze River Delta railway will be promoted from September 1 to implement electronic replacement tickets.

At that time, all passenger stations and passenger trains (except municipal railways) of Yangtze River Delta Railway will fully promote electronic supplementary tickets, and passengers can enjoy the convenience brought by railway electronic innovation when handling supplementary ticket business at trains and stations.

CTOnews.com understands that currently train and arrival tickets, boarding and departure vouchers are printed paper tickets. After the implementation of electronic ticket replacement, the boarding and exit vouchers shall be valid identity documents held when handling ticket replacement.

In addition, passengers who need reimbursement can also exchange reimbursement vouchers at self-service ticket vending machines or station ticket windows within 180 days according to a process similar to normal ticket purchase.

Train or station staff will reserve passenger mobile phone number when handling ticket replacement procedures. After ticket replacement is completed, passengers can immediately receive 12306 SMS notification to understand the ticket information.

For special groups such as elderly passengers and off-grid passengers, railway stations will continue to provide "face-to-face" acceptance services and support cash payment methods.