Hello bike responds to morning peak crash: fixed, affected users compensate for 1-day cycling card

Thank CTOnews.com netizens do LA for the clue delivery! CTOnews.com8 March 15 news, this morning, many netizens reported on the social platform that the Hello bike crashed, and users could not unlock the Hello bike by scanning the code on their mobile phone. As it happens to be the rush hour on Monday morning, many users' travel has been affected.

Some netizens said that sweeping the three Hello bikes showed that there was a problem with the user's network and a flicker phenomenon, and it turned out to be the problem with the Hello bike. Some netizens also said that in order to scan the code to unlock the bike, they frantically switched on and off data and restarted the mobile phone by the side of the road. In addition, some netizens said that each of the 35 new Hello bikes on the roadside showed that they were out of operation after scanning the code, resulting in the back of Meituan and Qingtangu this morning.

In response, Hello official responded: "due to third-party network fluctuations caused by some users can not ride, the current system has been repaired. We are deeply sorry for the inconvenience caused to everyone's travel on Monday." For affected cyclists, Hello will compensate the 1-day cycling card.

CTOnews.com learned that Hello announced in January that due to the increase in hardware and operation and maintenance costs, the cycling package 7-day card increased from 10 yuan to 15 yuan, 30-day card from 25 yuan to 35 yuan, 90-day card from 75 yuan to 90 yuan.