Samsung and JD.com reach a strategic cooperation: launch "JD.com small Samsung version" smart home appliance App

CTOnews.com August 19 news, Samsung recently reached a strategic cooperation with JD.com, the two sides will carry out in-depth cooperation in IoT and services, AI, Dabing and other areas to launch the "JD.com small Samsung version."

According to reports, "JD.com small Home" has realized the interconnection of eight major types of smart home appliances under the Samsung brand, and the new smartphone products to be released by Samsung will preset JD.com 's Samsung version of the App.

CTOnews.com learned that JD.com 's small home is an intelligent home appliance management App, which can realize active services, such as active reminders for replacement of consumables for water purifiers, electric toothbrushes, air purifiers, and active reminders for quality assurance assistants. This time, the Samsung version of JD.com 's App launched by both sides will have its own Samsung after-sales service section, providing full life cycle services, from tutorials, skills, troubleshooting, door-to-door installation, door-to-door cleaning, door-to-door maintenance and other services to service consultation, results query, progress query and other service processes can be completed in one stop.