AMD responded to the problem of excessive temperature of Radeon RX 7900XTX graphics card: please contact after-sales

Thanks to CTOnews.com netizens Wu Yanzu and OC_Formula for the clue delivery! CTOnews.com December 31 news, AMD recently finally responded to the Radeon RX 7900XTX graphics card temperature problem, recommended affected users to contact after-sales. "We know that a small number of users have encountered unexpected thermal throttling problems when using AMD Radeon RX 7900 XTX graphics cards (public version)," AMD wrote in an official statement. Affected users can contact after-sales support.

CTOnews.com in the previous "Radeon RX 7900XTX users asked for a refund on the grounds that the temperature is over 110℃, AMD refused: the temperature is normal", users asked for a refund on the grounds of more than 110℃, but AMD thought the temperature was normal and refused to refund.

In the Reddit community, another netizen recently applied for a replacement with the same question, but AMD replied that it offered a refund, but did not support the replacement, which may be due to the tight popularity of the graphics card.

In the press release, AMD only asked the affected users to contact after-sales, but did not give a specific solution.