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Microsoft confirms that the system restore point will damage the Win11 22H2 version of the application.

Shulou Source: shulou.com Published: 2023-11-24 14:11:56 11月14日 Update

Thanks to CTOnews.com netizens Coje_He and Xiao Zhan for the clue delivery! CTOnews.com January 21, Windows system restore (System Restore) is a maintenance tool that can save users a lot of time when there is something wrong with their computer. The restore point backs up mission-critical software fragments, allowing the operating system to be restored to its working state without the need for a clean installation and no data loss. Unfortunately, Microsoft has confirmed that using system restore points on the Windows11 22H2 operating system can damage some applications and lead to "this application cannot be opened" error message.

Not all applications are affected by this issue. CTOnews.com learned that according to official posts on Microsoft's support website, the error disrupted the use of MSIX Windows application package formats (notepad, drawing, Office, Cortana, Terminal, etc.) by first and third parties, resulting in one or more of the following symptoms:

The error message "this application cannot be opened" is displayed and the application does not start properly.

The application may have multiple entries on the start menu.

When trying to start an application, the application may not respond.

An I / O error may occur, and then the application does not respond, or crashes.

If you try to start the application again, the application will run normally.

Microsoft said affected customers can try the following ways to repair damaged applications.

Open the application again

Reinstall the application from the Microsoft Store or the original source

Install available Windows updates

Users can also turn to other methods mentioned in the official documentation, which describes how to repair a damaged application on Windows.

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