Shulou(Shulou.com)11/24 Report--

CTOnews.com February 1 news, NetEase Blizzard game customer service team today for Blizzard games national service players, released the "net easy on the operation of Blizzard game products due to open refund instructions."

▲ as of 11:56 on February 1st, the number of queues has exceeded 130000. It is pointed out that in the Chinese mainland area, the "World of Warcraft", "hearthstone Legend", "Watcher Vanguard", "Diablo III", "Warcraft III: remake", "Storm Hero" and "StarCraft" series products (hereinafter collectively referred to as "Blizzard Game products") run by Shanghai NetZhiyi Network Technology Development Co., Ltd. The operation is officially terminated at 0: 00 on January 24, 2023.

NetEase Blizzard Game customer Service team said that starting from 11:00 today (February 1, 2023), refund application channels are open for virtual currencies or unexpired game services (hereinafter referred to as "refundable goods") that players have recharged but not consumed in Blizzard Game products.

In addition, the deadline for submitting refund applications is June 30, 2023, and players who fail to submit refund applications before the deadline will be deemed to have voluntarily waived their rights and interests.

CTOnews.com learned that players need to go to the "Blizzard Game Service Center" official account to submit a refund application, and the final refund amount will be based on the actual number of refundable items left in the player's account after the outage, and will not exceed the historical cumulative payment amount of the refundable goods on the account.

It should be noted that the refund application is irrevocable after approval, and the time required for the review will be determined by the actual situation such as the number of refunds, the status of the player's account and the accuracy of the refund information. NetEase said that the amount that meets the refund requirements will be returned to the player's collection account within 15 working days after passing the examination.

The specific scope and refund criteria of "refundable goods" announced by NetEase Blizzard game customer service team are as follows:

Welcome to subscribe "Shulou Technology Information " to get latest news, interesting things and hot topics in the IT industry, and controls the hottest and latest Internet news, technology news and IT industry trends.