Can automatically reply to customer emails, Microsoft Viva Sales has integrated GPT 3.5 AI engine
CTOnews.com February 4 news, Microsoft is promoting cooperation with OpenAI company, for Bing, Word, Excel and other products integrated AI tool ChatGPT. In addition to the new Bing revealed today, Microsoft has integrated the GPT 3.5 AI engine into Viva Sales.
CTOnews.com Mini Classroom: Viva Sales is a seller experience app that automatically captures Office 365 and Microsoft Teams data into any CRM tool, eliminating the need to manually enter data to help you focus on sales. Viva Sales costs ¥289.00 users/month.
Microsoft automatically responds to customer emails by integrating OpenAI's GPT 3.5 engine. AI will extract data from customer records and office emails and will generate emails containing pricing information, personal text and promotional messages.
