Volkswagen will provide "lifetime" support for its car software for at least 10 years after discontinuation.
Thanks to CTOnews.com netizen OC_Formula for clue delivery! CTOnews.com Google recently developed Android Automotive, an operating system that can be installed in GM, Polestar, Volvo, Honda and upcoming BMW and Volkswagen Group cars.
CTOnews.com understands that since cars have a longer life expectancy than smartphones, and infotainment systems are now critical to car operation, how long these infotainment systems are supported is also important.
Dirk Hilgenberg, CEO of CARIAD, Volkswagen's software division, said they would provide "lifetime support" for car software.
So what is "lifetime support"? "Fifteen years after the end of service, longer support will be provided to customers who want brands with longer support. 'he said.
In response to Hilgenberg's statement, a CARIAD spokesperson said: "As a development services provider for the Volkswagen brand, CARIAD provides operational services, updates, upgrades and new releases as well as bug fixes and patches related to its hardware and software products. We usually provide long-term support for our hardware and software versions. In some cases, this may last up to 15 years after End of Production (EOP) for hardware and 10 years after EOP for software versions. In addition, we comply with deadlines prescribed by law, for example, we provide cybersecurity and security updates and patches whenever a feature is available. Individual agreements may also be made with brands to meet the specific needs of their customers. "