JD.com requires third-party sellers to deliver the goods within 48 hours, except for specially customized goods.

CTOnews.com, April 10, JD.com announced on April 7 that in order to better enhance consumers' shopping logistics experience, simplify merchants' operation processes, and refine merchants' delivery assessment criteria, the commitment limitation (Promise) function will be upgraded.

CTOnews.com Note: commitment limitation (Promise) refers to the expected limitation of delivery and delivery of goods / orders set by merchants and displayed to consumers. Prescription display can effectively improve the transformation of commodity orders and consumer experience, the faster the prescription, the more opportunities to get more traffic support at the front desk.

The notice said that all the physical performance goods of POP must set the delivery limitation of commitment, and the delivery limitation merchant can set it on its own. The optional delivery limitation range of goods will be determined by the category to which they belong. The binding limit of delivery time limit for main categories of goods is 48 hours, and some special customized categories can support longer delivery time limit.

The commitment limitation (Promise) upgrade was launched on March 15, 2023 for grayscale operation and came into effect in early April.