All the physical stores of Gome in Xi'an are closed, and the time of refund or delivery for consumers cannot be determined.
Thank CTOnews.com netizens for the delivery of the clues of Crazy Land God! CTOnews.com April 16 news, according to Huashang Daily, until mid-April, Xi'an Gome physical stores were closed. Many Xi'an citizens reported that Gome physical stores do not deliver goods and do not give a refund.
It is reported that some customers have not received the goods and can not get back the money for the goods purchased by "double 11" last year. Some customers go to the store to protect their rights, only to find that the store is closed. The reporter found that all the Gome stores in Xi'an have been closed. Gome's Xi'an branch said it was faced with financial difficulties and could not determine when it would give customers a refund or delivery, but promised not to run away.
Not only in Xi'an, but also in other provinces and cities across the country, customers have complained about the delayed delivery and refund of home appliances purchased at Gome.
CTOnews.com noted that Caixin Weekly reported in October last year that as of June 30, 2022, the total debt of Gome retail, the main listed body of Gome's main business, had reached 58.567 billion yuan. Since the end of 2021, the settlement period of Gome to suppliers has been prolonged. Most household appliance brands no longer renew their contracts after the original procurement and sales contracts expire, and gradually stop supplying goods to Gome. As of September 2022, the amount of goods owed by Gome to dealers has reached 4.6 billion yuan. In mid-October 2022, Gome still had fewer than 500 stores open.
Prior to the release of Gome's financial results, Gome Retail has been in a loss since 2017 from profit to loss, with a cumulative loss of more than 19.3 billion yuan in the past five years. On March 31, 2023, thepaper.cn reported that Gome Retail delayed issuing an announcement on its 2022 annual results due to liquidity problems requiring additional reviews.
