The national express business volume has exceeded 40 billion pieces.

CTOnews.com, May 5 (Xinhua)-- China's express delivery volume reached 40 billion pieces as of May 4, 128 days ahead of 2019 and 24 days earlier than 2022, according to monitoring data from the State Post Bureau.

CTOnews.com learned from the data that during the May Day holiday this year (April 29 to May 3), a total of 1.496 billion express parcels were collected nationwide, an increase of 119.6% over the May Day holiday in 2019 and 11.64% over last year's May Day holiday. 1.599 billion express parcels were delivered, an increase of 144.59% over the May Day holiday in 2019 and 8.78% over the May Day holiday last year.

In April, the State Post Bureau released the results of the 2022 express service satisfaction survey and time limit and punctuality test, including Postal Express, Shun Feng Express, Zhongtong Express, Yuantong Express, Yunda Express, Shentong Express, JD.com Express, Debang Express and Ji Rabbit Express. The survey covers 50 cities, including municipalities directly under the Central Government, provincial capitals and 19 cities with large express business volume.

According to the survey, the score of public satisfaction with express delivery services in 2022 was 83.4, a slight decrease of 0.3 points compared with the same period last year. Among the five secondary indicators, the scores of acceptance service, collection service and after-sales service were 89.1, 88.3 and 74.5 respectively, up 0.1, 0.5 and 2.0 respectively from the same period last year, while the scores of delivery service and information service were 84.4 and 83.7 respectively, down 0.7 and 3.1 points respectively from the same period last year.