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Google search integrates AI function, which is complained of slow speed and lengthy answer.

Shulou Source: shulou.com Published: 2023-11-24 17:16:47 10月28日 Update

CTOnews.com, June 5 (Xinhua)-- Google launched an experimental feature called search Generation experience (SGE) in May, which uses Google's artificial intelligence system to summarize search results for users. In this way, users do not have to click on a bunch of links, Google will directly tell users what they want to know. In theory, this means that users' search queries can be more complex and natural, while Google can still answer users' questions. How is the experience of this feature? Foreign media TheVerge has carried on the test.

TheVerge tested SGE for several days and found that it had the following problems. CTOnews.com compiled as follows:

It takes several seconds for SGE's answer to show up, which is impatient. While waiting, a blank color box appears on the screen with loading animation. When the search results are finally loaded, the color box expands and Google's summary pops up, pushing down the list of links below. The TheVerge editor said he didn't like waiting for the process, and if it wasn't for testing, he would probably scroll through the page and click on the link directly.

SGE's answers are usually lengthy and confusing. For example, when searching for "where can I see Ted Russo?" The answer generated by artificial intelligence has two paragraphs, and the answer is correct, which can be seen on Apple TV +, which costs $6.99 a month for Apple TV +. But there is a lot of extra stuff in the answer. on the desktop version, Google will display a card of source information on the right, but users can't easily tell which information comes from which sources. On mobile, the card appears under the summary text.

When asked, "where can I buy tears of the Kingdom?" The result is a mess, with huge sponsor cards and a confusing list of suggested retail stores displayed at the top of the result. There is no game list when clicked, and there is a Google map that pinpoints these retail stores. There are three link cards on the right, in which you can find ways to buy games. Searching for a second-hand red iPhone 13 Mini is not much better.

SGE sometimes fails and fails to generate answers to even the most popular search terms, such as "YouTube", "Amazon", "Wordle", "Twitter" and "Roblox" that return an error message: "artificial intelligence overview does not apply to this search." Words such as "Facebook", "Gmail", "Apple" and "Netflix" all display SGE-formatted answers normally, but the results also take a long time to show.

To sum up, TheVerge believes that SGE does not bring a better search experience, but makes people feel irritated and a waste of time.

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