Mozilla's AI Help tool was eventually officially deactivated: the generated technical information was mixed.

CTOnews.com, July 7 (Xinhua)-- the MDN Web documentation project (formerly known as Mozilla Developer Network) has a good reputation among developers and is considered to be a very reliable source of information. However, after Mozilla recently introduced AI Help, a generative AI tool, developers complained that "generating information is half-true". Now the tool has been "cut" and can no longer be used.

It is reported that AI Help is a tool developed by Mozilla and based on generative AI, which aims to become a "problem-solving partner" for developers when looking for answers on MDN Web Docs, helping Web developers find relevant documentation support faster and more easily.

▲ diagram source Mozilla

▲ diagram source Mozilla

▲ source Mozilla according to Hermina Condei, director of MDN, AI Help's idea is to optimize developers' search process so that they can find the information they need "quickly and easily". AI Help uses OpenAI's API to transmit prompt information to ChatGPT, and generative artificial intelligence should retrieve "the most relevant information" from MDN's comprehensive document repository.

However, the AI Help tool has been widely reviewed by developers since its launch, and most developers think that the tool often provides error messages and thinks that it is not as helpful as not having the feature.

After inquiry, CTOnews.com learned that after yesterday's official temporary offline button, the tool is now completely unavailable. A major volunteer developer of MDN (nickname sideshowbarker) has promised to solve these problems. It is not known how long Mozilla will need to put the tool back into the furnace and rebuild it, so we need to wait for more news.