Shanghai Renji Hospital upgraded "Digital Homo sapiens customer Service" 3.0 AI nurse "Serena Williams" launched at the end of this month.
CTOnews.com, July 10, Shanghai Renji Hospital launched an innovative pilot project of "Internet Hospital + Nursing Home" to cover high-quality medical resources in third-class hospitals to pension institutions through the intelligent medical platform. On the basis of research inside and outside the hospital, Renji Hospital upgraded "Digital Homo sapiens customer Service" 3.0, which aims to personify the intelligent customer service of Internet hospitals and make it have the function of voice dialogue.
CTOnews.com learned from Yan Chai Hospital that AI nurse "Serena" launched the Internet Hospital of Yan Chai Hospital at the end of this month to provide aging services for the elderly who are not good at operating intelligent devices and answer daily medical questions. At the same time, the Internet hospital platform of Renji Hospital has realized the guidance of customer service in the whole process of registration, medical treatment, payment, reimbursement, reporting, and drug logistics inquiries, including the interpretation of inspection reports, radiological examination, medical guidelines, drug distribution and drug instructions query and other functions.
In recent years, the state and enterprises have reasonably promoted the aging construction. Before that, the China Institute of Information and Communications, Tencent and Alibaba drafted the "Technical requirements for Aging of Mini Program for Mobile applications", which clearly mentioned the font size, line spacing and contrast of Mini Program. It calls for efforts to solve the difficulties encountered by special groups such as the elderly and the disabled in using Mini Program, and to help promote the construction of an information society that fully takes into account the needs of the elderly and the disabled.
