BYD announces extreme weather customer care: including rescue services, three power system testing, claim settlement and maintenance, etc.

CTOnews.com August 1 news, the recent typhoon and heavy rainfall led to extreme weather in many parts of the country, BYD announced extreme weather customer care program.

CTOnews.com with full content:

Rescue services respond quickly:

BYD has now started emergency rescue services in areas affected by extreme weather. After the stagnant water has receded, BYD immediately dispatched full-time trailers to fully support vehicle rescue and ensure the supply of car spare parts.

Comprehensive testing of the three electricity system:

BYD will be equipped with professional testing technicians and professional diagnostic equipment to provide comprehensive testing for the affected vehicles, including leakage detection and water intake detection of the main parts of the three electricity system of new energy vehicles to ensure the safety of vehicles.

Guarantee for the whole process of claim settlement and maintenance:

If your vehicle needs to make an insurance report, BYD's exclusive service consultant will assist you to quickly complete the insurance claim and repair until the vehicle returns to normal condition.

Free inspection of household charging piles:

The lowest level of dustproof and waterproof of BYD household charging piles is IP54, which can meet the normal waterproof needs. If there are problems such as flooding or damage to your household charging piles and associated lines, please call BYD's official service hotline 400830-3666 as soon as possible. BYD will arrange for the staff to come for free inspection to ensure the safety of use.