Asustek denies disabling Bootloader unlocking of Zenfone phones, saying it is only temporary maintenance

Thanks to CTOnews.com netizens soft media users 1520111, Uncle Xiao Zhan, soft media new friends 1933769 clues delivery! CTOnews.com, August 9, according to Android Authority, Asustek's technical support team told a customer that unlocking Bootloader on Zenfone is no longer available and will not be possible in the future. The customer's inquiry is specifically about unlocking Zenfone 9. Asustek's support team made it clear in an email that unlocking does not apply to Zenfone 9 and Zenfone 10.

In response, Mishaal Rahman, a reliable Android whistleblower, posted an X post saying that the official technical team's statement was wrong. He asked an Asustek PR contact and got the following statement: "the response from the service team misunderstood the situation. The unlock tool is not currently available, but we allow it to be unlocked. Please stay tuned."

Mishaal Rahman said that users could not unlock the Bootloader of Asustek phones as early as May, when it was said that the unlocking tool service would go into "maintenance". This tool is essential for users who want to use root phones or swipe their phones, so it has caused a lot of concern and hope to be able to come online again as soon as possible.

CTOnews.com query found that the Android Authority report has now been 404 (deleted), and the reply posts of the support team on Asustek's official website have also disappeared.