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LG begins to offer a two-year screen burning warranty for its OLED monitor

Shulou Source: shulou.com Published: 2023-11-24 18:42:24 10月04日 Update

Thanks to CTOnews.com netizen OC_Formula for the clue delivery! CTOnews.com August 11 news, according to The Verge, LG North American consumer public relations director Christopher De Maria said that LG currently provides a two-year burn screen aging warranty for its OLED game display in the United States.

LG's 26.5in OLED monitor 27GR95QE-B reportedly said the warranty policy only covers the aging of the burning screen caused by "normal and proper use" and eliminates "product damage or failure caused by misuse or abuse". David Park, Director of Electronics Marketing at LG, made it more clear: "now, screen burning problems can be guaranteed as long as you use the monitor as expected in the residential environment (commercial uses such as retail signage displays are not supported). Normal use means that the product is used for its design purposes, that is, professional or casual games and desktop use under Windows.

According to IT House, a number of manufacturers have created their own monitors using LG's 26.5in OLED panel, and different manufacturers may have different warranty policies. In May this year, the manufacturer KTC announced that its OLED display G27P6 warranty upgrade, the whole machine warranty remains unchanged for 3 years, burning screensaver upgrade to 2 years, has been sold products enjoy the same warranty life.

Domestically, the customer service of LG JD.com 's self-owned store explains the burning screen warranty of 27GR95QE OLED as follows:

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