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Western Digital suffered a class action lawsuit over SanDisk's mobile hard drive, and the plaintiff demanded compensation of $5 million.

Shulou Source: shulou.com Published: 2023-11-24 18:52:30 10月04日 Update

Thanks to CTOnews.com netizen OC_Formula for the clue delivery! CTOnews.com, August 19, Western Digital (WD) recently suffered a class action lawsuit because of a problem with SanDisk's Extreme Pro solid-state drive. The lawsuit was initiated by Nathan Krum, a California resident, seeking $5 million in damages (CTOnews.com Note: currently about 36.5 million yuan).

The problem first broke out in May this year, when many consumers who bought SanDisk's Extreme mobile hard drive reported back on e-commerce platforms and social platforms, with all kinds of strange problems such as suddenly erasing data and being unable to read it.

Western Digital subsequently released a firmware update, which far from curbing the problem, more models were affected.

Krum said it bought 2TB's SanDisk Extreme Pro for $179.99 on May 19 this year, followed by data erasure problems.

Krum said he had to spend money to recover the data and did not accept the terms of a replacement or a full refund.

Related readings:

"Western Digital promises to release firmware updates for failed SanDisk Extreme mobile hard drives"

"the firmware update is not resolved, and there is still a sudden erase data problem on the SanDisk Extreme mobile hard drive."

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