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Apple's 4399 yuan AirPods Max headphones were exposed that the earmuffs condensed easily, triggering a class action.

Shulou Source: shulou.com Published: 2023-11-24 18:57:10 09月30日 Update

CTOnews.com, Aug. 23, users reported that Apple's 4399 yuan (initial price) flagship headset AirPods Max has a serious problem: the headphones may cause condensation due to users' sweat or wearing them for too long, and then break down or even break down completely.

According to several posts on YouTube, Reddit, Twitter and Apple's official forums, AirPods Max headphones can cause condensation under the earmuffs due to users' sweat. This moisture will seep into the headphones through the speaker hole, causing water damage, resulting in some functions of the headphones to fail, or even completely scrapped. CTOnews.com notes that this problem is not new and that the problem of condensed water in AirPods Max was reported as early as January 2021.

The issue sparked a class action lawsuit in California alleging that Apple's AirPods Max had "potential and significant defects that cause condensed water to accumulate inside the headphones after an hour or several hours of normal use."

According to 404 Media, the plaintiff is currently negotiating a settlement with Apple. However, Apple has not publicly acknowledged the problem. "unlike other headphones, Apple's AirPods Max headsets are magnetic and removable, making it easier for users to notice the moisture (or 'condensed water') generated by body heat around their ears when removing them," Apple told the Media in a statement. Apple said the AirPods Max would not have this problem under "normal use".

The editor of Mobilesyrup said he had encountered a similar problem when it was so hot that when he was using AirPods Max outside, when he took off the earmuffs of his headphones, he found that there was a lot of condensed water on both sides. Although the headphones still work, the noise reduction function is disturbed by constant buzzing, making it impossible to use. Fortunately, the AirPods Max was still under warranty at that time, so you can return them to Apple for a new pair.

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