Abbott sent a letter to users of Instant 3 Blood glucose Monitor, do not upgrade iOS 17 for compatibility problems.

CTOnews.com, September 22 / PRNewswire-FirstCall-Asianet /-- ABBOTT, the global medical device giant, recently issued an announcement recommending that Apple iPhone users using products such as its FreeStyle Libre 3 should not upgrade to iOS 17 for the time being and disable automatic updates.

Abbott has emailed FreeStyle Libre 3 users that the StandBy and Assistive Access modes on iOS 17 affect its core functions, including warning users that their blood sugar is too low or too high, or that alerts are not available.

"the key step is to optimize our FreeStyle Libre System to be compatible with iOS 17," the email said. "although our team is quickly verifying and confirming compatibility, we recommend that you use the above application to disable automatic operating system updates on smartphones. Before installing a new operating system, check the compatibility guide on myfreestyle.com."

CTOnews.com quoted Abbott's website as saying that failure to take action when alerted or failure to "follow the instructions on the label" could lead to missing severe hypoglycemia or hyperglycemia and / or making treatment decisions, which could be dangerous.