Shulou(Shulou.com)11/24 Report--

Thanks to CTOnews.com netizen Alejandro86 for the clue delivery! CTOnews.com, October 20, Microsoft issued a press release yesterday, announcing that it has worked with Amazon and relevant departments in India to crack a "technical support" fraud.

It is reported that the relevant fraud gangs, disguised as technical support personnel from Microsoft and Amazon, operated several fake "customer service centers" in five states of India for as long as five years, mainly through a series of phishing websites and advertisements. Falsely claimed that there were "problems" in the victim's computer, and claimed to be able to "provide free counseling services."

After the victim took the initiative to contact, the fraud gang asked to remotely control the victim's computer for "inspection" and declared that there was a "problem" with the system, which in turn required the victim to pay high fees for the service. and add a series of malicious Trojans, extortion software, and even steal the victim's bank card account password and other information in the victim's system.

Microsoft said that although the customer service centers of these frauds are located in India, the victims are mainly in the United States, as well as Canada, Germany, Australia, Spain and the United Kingdom, with more than 2000 victims.

▲ Touyuan Microsoft believes that "technical support" fraud is a problem across the industry, these fake customer service centers endanger thousands of innocent users every year, according to the Federal Bureau of investigation (FBI) statistics, the global "technical support" series of fraud, resulting in victims of more than 1 billion US dollars (CTOnews.com Note: currently about 7.33 billion yuan).

Microsoft is currently filing a joint lawsuit with Amazon in the United States and India over related fraud cases, and this is the "first cooperation" between the two companies.

▲ image source Microsoft

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