Microsoft introduces new Excel add-ons: AI helps enterprises gain insight into data and predict future trends

CTOnews.com, October 27, according to an official Microsoft press release, Microsoft introduced a new Office add-on for Excel-Business Assist-Forecast, which helps enterprises predict the future through machine learning and artificial intelligence.

The description of the CTOnews.com translation section add-on is as follows:

Through artificial intelligence and machine learning, Business Assist can help enterprises gain insight into historical data and predict future development based on relevant data, thus saving time for enterprises to predict and analyze data.

Customer service leaders, managers, and agents can use this add-on to reliably predict the number of service calls, thereby reasonably adjusting and managing staffing.

Help reduce the cost of the organization's help desk and provide an excellent customer experience with the help of Microsoft support.

Excel users can open the Home option and jump to the open add-on option to install the Business Assist-Forecast add-on. The current applicable versions are as follows:

Excel for the web

Excel 2013 for Windows

Excel 2016 for Windows

Excel for Windows (Microsoft 365 subscription)

Excel 2015 for Mac

Excel for Mac (Microsoft 365 subscription)