Shulou(Shulou.com)12/24 Report--

CTOnews.com December 18 news, Hewlett-Packard Elf Alliance officially issued an announcement today, noting the feedback from some users who bought Shadow Elf 9 game laptops before September 1, 2023, that there may be intermittent or persistent problems without display on the screen. To this end, Hewlett-Packard officials will provide free maintenance services for relevant users.

Relevant users will receive the notification pushed by us and can book free maintenance service according to the prompts. The warranty period of the equipment shall be recalculated from the date of completion of the maintenance service.

Please contact our customer service team through the official Wechat official account of Hewlett-Packard Service or by calling HP after-sales service at 4008856616 ext. 7 to register for free maintenance service.

CTOnews.com noted that Hewlett-Packard officials also said: "the current sale of Shadow Spirit products have been fully upgraded, please rest assured to buy."

The Hewlett-Packard Shadow Elf 9 game, which was released on April 3 this year, comes with a 13th generation Core HX processor + RTX 40 series graphics card and a QHD 24OHz / FHD 165Hz screen.

Under the topic of Weibo # Shadow Elf, some users did complain about black screen problems, while others said they could not power on and were waiting to change the motherboard.

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