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Led by China Institute of Information and Communication, the standard of "capability requirements for Digital Service of Mobile Banking" was released in 2023.

Shulou Source: shulou.com Published: 2023-11-24 10:13:15 10月01日 Update

CTOnews.com, August 22, according to the release of China Information and Communication Institute, at the beginning of 2022, the people's Bank of China and the Banking and Insurance Regulatory Commission successively issued the Financial Science and Technology Development Plan (2022-2025) and the guidance on the digital transformation of the banking and insurance industry, proposing to "speed up the construction of the digital economy, comprehensively promote the digital transformation of the banking and insurance industry, promote high-quality financial development, better serve the real economy and meet the needs of the people."

With the popularity of the Internet financial platform and the transformation of commercial banks' business lines from traditional retail to digital, the online development of financial services has become a trend; especially affected by the COVID-19 epidemic, more and more users prefer to complete online payment, money transfer, financial management and other business through retail electronic banking channels, and the importance of online channels is increasing.

Mobile banking of banks and other financial institutions has become a landing platform to display financial scientific and technological achievements and achieve digital and intelligent services. the degree of digital service of mobile banking has a direct impact on the experience of users. In this context, the standard manuscript of "Digital Service capability requirements for Mobile Banking" is led by the China Academy of Information and Communications, with the participation of many industry institutions, such as Agricultural Bank of China, Aliyun, Central Plains Bank, Pudong Development Bank and so on.

CTOnews.com learned that the standard is mainly aimed at mobile banking digital service capabilities for classification and requirements, including user experience layer, development framework layer, platform service layer, background connection layer. The first round of evaluation of the digital service capability of mobile banking will begin soon, and the results of the evaluation will be released at the 2023 Summit Forum on Digital Transformation and Development.

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