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Microsoft admits Windows Hello recognition problem in Win11 22H2

Shulou Source: shulou.com Published: 2023-11-24 11:04:57 10月03日 Update

CTOnews.com, October 11, Microsoft Windows 11 22H2 version launched, although the overall function is more perfect than the previous version, but there have been a lot of mistakes in some minor features.

The latest error is Windows Hello. Microsoft officials said that after upgrading to Windows 11 22H2 version on devices that use Windows Hello to enhance login security, logging using Windows Hello may not work properly, including faces, fingerprints, PIN codes, and so on.

In addition, this issue only affects devices that were enabled for Windows Hello before upgrading Windows 11 22H2, and will not occur for devices with Windows Hello enabled after upgrading or installing the version of Windows 11 22H2.

CTOnews.com learned that Microsoft has suspended the push of Windows 11 22H2 updates to affected users. This issue has been resolved in the KB5017389 patch and the push restriction is expected to be lifted in mid-October.

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