SAIC Volkswagen responded to the "black screen door": there is already a corresponding technical solution, which will be launched in the near future.

CTOnews.com December 5 news, December 1, a large number of Volkswagen ID. The family car owners reacted collectively to ID. There are a variety of problems with the series of models, including:

The car is disconnected frequently, all kinds of fault codes appear randomly, the navigation and CarPlay functions can not be used, the entertainment system can not be used, and the car is restarted frequently.

The large and small screens are double black, all driving information disappears (including speed, electricity, kinetic energy recovery, automatic parking, air conditioning, driving assistance, fault reminder, navigation and entertainment system, etc.), reversing images disappear, intelligent driving assistance function fails, seat belt tone disappears, and all kinds of sounds of the whole vehicle disappear.

After some vehicles are powered on, the whole vehicle fault code burst, the vehicle can not start, can not drive.

CTOnews.com has reported that the problems are mainly focused on SAIC Volkswagen ID.3, SAIC Volkswagen ID.4 X, SAIC Volkswagen ID.6 X and FAW-Volkswagen ID.4 CROZZ and FAW-Volkswagen ID.6 CROZZ models.

According to the interface, Volkswagen responded to the black screen feedback from car owners, acknowledging that there was a problem with the new car, but the solution would have to wait.

You can call FAW-Volkswagen service hotline 1888, or you can contact or go to FAW-Volkswagen designated distribution store, we will provide relevant remote guidance, door-to-door pick-up and delivery of cars, vehicle testing and other services.

SAIC Volkswagen pays great attention to this problem and will investigate the causes of the relevant faults for users as soon as possible and deal with the relevant problems as soon as possible. I am sorry for the inconvenience and trouble caused to users.

After a series of technical analysis, software optimization and testing verification, SAIC-Volkswagen has a corresponding technical solution according to the situation reflected by users, and will be launched soon.

Previously on:

"the Volkswagen ID electric car has been exposed to the problem of a large-scale black screen crash, and it is easier to be caught in cold weather."