Reducing queuing time, Emirates launched the world's first boarding robot assistant Sara
CTOnews.com May 9 news, for many passengers, check-in is a very boring experience. Passengers are required to check in online 24 hours before the departure of the flight. Upon arrival at the airport, they need to pair up their checked baggage and get their boarding pass.
Emirates has launched the world's first boarding robot assistant, Sara, which can match customers' faces and passport information, check in passengers and guide them into the baggage check-in area.
Passengers can also seek expert advice and quotations from trend destinations from Sara, while travel consultants can further assist in purchasing tickets for future trips, managing upgrades, managing current bookings, choosing preferred seats and arranging additional luggage, the statement said.
Future versions of Sara will be more advanced and equipped with arms that can transport customers' luggage. Emirates Chief operating Officer Adel al Redha issued a statement, which CTOnews.com translated as follows:
Emirates City Check-In is our latest service, which shows that we are committed to providing customers with a range of check-in options. Our new location is the first super convenient check-in and baggage check-in facility located in the DIFC area. People can avoid busy hours at airports and minimize queues.