Some Win10 and Win11 users reported that they could not log in to Microsoft Mall (with temporary solution)

CTOnews.com June 3 news, according to foreign science and technology media borncity reports, recently, some Win10, Win11 users feedback, can not use Microsoft account to log in to Microsoft Store, by deleting login information and reset the Internet option may solve this problem.

German user Matthias K. This issue was reported to the media this week, and the part of CTOnews.com translation feedback is as follows:

I have received feedback from a number of customers that I cannot log in to Microsoft 365and Microsoft Store on Win10 and Win11 devices, but so far we have not found the reason.

Borncity says that this problem can sometimes be solved by running the Microsoft Store troubleshooting application.

Matthias K. The current solution is fixed by deleting login information and resetting Internet options, but this is not Microsoft's official solution to the problem.

Check to see if Microsoft.AAD.BrokerPlugin is installed:

Get-AppxPackage Microsoft.AAD.BrokerPlugin | select Name,PackageFamilyName,InstallLocation,Status | if fl is not installed, execute the following command:

Add-AppxPackage-Register "$env:windir\ SystemApps\ Microsoft.AAD.BrokerPlugin_cw5n1h2txyewy\ Appxmanifest.xml"-DisableDevelopmentMode-ForceApplicationShutdown-Clear saved credentials: cmdkey / list | ForEach-Object {if ($_-like "Target:") {cmdkey / del: ($_-replace ","-replace "Target:", ")}} reset Internet options:

RunDll32.exe InetCpl.cpl,ResetIEtoDefaults the above command checks to see if the problematic package is installed, then registers the package again, and the last step is to reset the Internet option.