Douyin "cloud customer service" launch: in the form of remote order, piece settlement fee

CTOnews.com, July 10, Douyin launched a Mini Program called Douyin Cloud customer service in its main App, mainly to recruit people who like to work part-time and have free time, to provide Douyin with online customer service and enrich the platform's customer service system.

According to Tech Planet, a user who signed up for Douyin Cloud customer service said that recruitment for the service began in early July. As long as you are 18 years old, college degree or above, Mandarin standard, and plenty of flexible time, you can apply for Douyin Cloud customer service position. If you have more than three months of customer service experience, it is easier to pass. After taking up the post, you are free to choose the shift, and the services include Douyin e-commerce, Douyin life service and so on.

▲ Douyin Cloud customer service Mini Program for major Internet platforms, customer service has always been a high labor cost and high-risk business, so some do not even directly set up human customer service, only through robot customer service instead.

Douyin's approach is expected to reduce human resources costs, and "cloud customer service" can also improve the attractiveness of jobs.

CTOnews.com inquired about Douyin App and found that the position uses a piece-by-piece checkout method, with official propaganda saying that "more work, more pay", requires a certain typing speed, and can perform class selection, performance, attendance and so on on the mobile phone.

However, some netizens said in the comment area that because it is a part-time job, the tax deduction for this job is relatively high. "if you exceed 800, you have to deduct it, and it is still 20%."