711 launched X-Store unmanned convenience store: ChatGPT as customer service, goods go out automatic checkout
CTOnews.com, July 20 (Xinhua)-- according to the official website of the 711 convenience store, it recently opened five X-Store convenience stores in Taiwan, focusing on the "take-and-go" experience. The store is equipped with multiple sensors to track the product information taken by customers, and customers can check out automatically when they leave the door.
According to the official website of ▲ Tu Yuan 711, customers need to use their mobile phones to scan the QR code of the gate before they can enter the convenience store. After entering the store, multiple cameras installed on the ceiling can automatically recognize the gestures of customers based on AI, and can automatically classify the immediate behavior of multiple customers.
▲ Tuyuan 711 website 711 said that the system also supports the scenario of "entering the store with others", that is, when adults take children to convenience stores to buy goods, the system can merge the goods taken by adults and children into the same "shopping cart" and check out.
In order to ensure the accuracy of identification, cameras, infrared detectors and weight detectors are also installed on the shelves to provide redundant calculation and make up for the shortcomings of AI in identifying goods.
In addition, these X-Store convenience stores are also equipped with robotic customer service based on ChatGPT technology. Customers can ask them when they have questions about their selection and purchase. If the robotic customer service can not meet the requirements of customers, they can also call manual customer service for processing.
CTOnews.com, the official website of ▲ Tuyuan 711, noted that the current cost of unmanned convenience stores from deployment to later maintenance costs, compared with manual convenience stores, the advantage is not obvious, more in the "presentation technology" or "building a conceptual image." Before the launch of the X-Store convenience store on July 11th, many companies also launched their unmanned convenience stores, but in the end they didn't make much of a stir.
