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Another problem with the Win11 update: third-party applications can prevent the start menu from opening

Shulou Source: shulou.com Published: 2023-11-24 18:21:08 10月03日 Update

CTOnews.com, July 27 / PRNewswire-Asianet /-- Microsoft today released the latest Windows 11 22H2 update KB5028254, but this update has led to a recurrence of an old problem: some third-party applications can prevent the start menu from opening. These applications are used to customize the user interface (UI), such as ExplorerPatcher, Start11, etc.

CTOnews.com noted that Microsoft explained the problem on its Windows Health Dashboard: "after installing updates from KB5028254 or later, if some third-party UI custom applications are installed on Windows devices, the start menu may not open. It is known that the affected third-party UI custom application is ExplorerPatcher, but other applications may also be affected. Such applications often use unsupported methods to implement custom features, so they can have unexpected results for your Windows device. "

Microsoft offers a solution: "We recommend that you uninstall any third-party UI custom applications before installing KB5028254 to prevent this problem. If you already have this problem with your Windows device, you may need to contact the customer support of the developer of the application you are using."

It is worth noting that this is not the first time this issue has arisen and has previously affected Windows 11 22H2 versions. This issue occurred when the Moment 2 update was released at the end of February, and this time the Moment 3 update was affected.

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