The business travel on the same journey responded to Zhou Hongyi's ticket change: according to the normal process, there were no seats and no successful selection.

CTOnews.com, Oct. 7 (Xinhua)-- online screenshots show Zhou Hongyi, chairman of 360360, complaining on moments about the failure to change tickets for the same trip, saying that it is the worst and worst air ticket service with layers of bureaucratic complexity.

Tuyuan network reported that the business travel customer service on the same trip attached great importance to it, and the commissioner handled it normally according to the process at that time, not a bureaucrat. The customer service also said that no seats were selected at that time, and Zhou Hongyi failed to change the ticket and finally refunded the ticket.

CTOnews.com obtained from read second Finance, the same trip business travel official customer service said: "different air tickets rescheduled time is not the same, sometimes some tickets are to contact airlines to change tickets, to manual operation, then rescheduled will be slower, depending on the order."