Microsoft AI service imposes capacity restrictions: if users overuse, temporarily restrict their access

CTOnews.com, November 3, Microsoft revised the terms and conditions of its online services on November 1, adding "capacity limits" to the column "Microsoft generated AI Services" to impose restrictions on users who overuse its services.

CTOnews.com translator Microsoft describes as follows: "users who overuse the Microsoft generated AI service may be temporarily blocked from accessing the service."

Microsoft did not define in detail the limits of how to "overuse" in the terms, nor did it say how long the "temporary" would last or what measures it would take during the restrictions.

Microsoft may be trying to reduce costs by limiting overuse by users. In an earnings call on October 24, Microsoft revealed that capital expenditure reached $11.2 billion in the first quarter of fiscal 2024 (Q3 2023), with the bulk of this being spent on expanding the artificial intelligence infrastructure.

Microsoft has provided its enterprise customers with an AI-based productivity service, Microsoft 365Copilot, which will add generative AI functions to applications such as Word, Excel, PowerPoint, etc., at a monthly fee of $30 per user and an annual fee.