"TV Runaway" has been a hot search, and officials say the service has encountered problems and will issue a refund and will not run away.
Thanks to CTOnews.com netizens Xihe County Liu Haizhu, Xiao Zhan cut, grapefruit Barbie's clue delivery! CTOnews.com news on November 20, according to CTOnews.com netizens, Weibo netizens' feedback tonight, TV home App is unable to watch live TV. Meanwhile, TV Runaway has become the second most searched list on Weibo.
At 22:29 this evening, the TV Service (which has been renamed "TV Tuan") posted an announcement saying, "I'm very sorry, but we have a problem with our service."
TV official said that if the user is in the membership period, the previous payment will be fully refunded, the refund will be paid as soon as possible, and users are urged to "wait patiently".
The TV team also responded to the "run away" rumors: if there are any questions, users can contact customer service on the official account, and the authorities will "properly address" all refund needs and will not run away.
In addition, according to previous reports by CTOnews.com, the State Administration of Radio and Television issued a document saying that according to the requirements for the deployment of complex work to control the charging and operation of TV "dolls", the State Administration of Radio and Television, the Ministry of Industry and Information Technology, the State Administration of Market Supervision and Administration, and the China Consumer Association decided to carry out the prompt work of watching "clear cards" on television.
Starting from November 2023, TV manufacturers will load the finished "TV watching" white card into the instructions in the TV box, and at the same time, in the process of e-commerce sales pages, offline physical sales and manufacturers' installation of televisions at home, the "clear card" content will be clearly displayed to users, and users can only open cable TV or IPTV to watch live TV channel programs.
Related readings:
"State Administration of Radio, Film and Television: TV manufacturers want to produce and inform users that they can watch live TV channels only if they have cable TV or IPTV."
