Microsoft has begun to investigate the automatic installation of HP Smart applications on non-HP Win10 / Win11 devices

CTOnews.com, November 30, Microsoft is investigating the problem of automatically installing HP Smart applications through Microsoft Store on some non-HP devices running Win10 and Win11 systems.

Affected user feedback, including Win11 22H2, Win11 23H2, Win10 22H2 and other system versions, most Windows versions that use Microsoft Store will automatically install the application, and a new HP Smart application will be added to the start menu.

A Lenovo Savior laptop user running Win10 reported over the weekend that there was a sudden addition of the "HP Smart" app to the system. The picture attached to CTOnews.com is as follows:

According to the test of foreign media, the application is installed through Microsoft Store and will not be displayed on the "programs and Features" page of the control panel, but users can uninstall it in Microsoft Store.

In a statement sent to Windows Latest, Microsoft acknowledged the above problems and is now investigating.