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2025-09-23 Update From: SLTechnology News&Howtos shulou NAV: SLTechnology News&Howtos > Servers >
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Background
By default, after the mailbox is deleted, Exchange retains the mailbox for 14 days before it is completely deleted from the database. There are two ways to delete a user's mailbox:
1) the mailbox is disabled and AD users do not delete it, which is also called "soft deletion".
2) deletion of mailbox and deletion of AD users.
The recovery methods for the above two situations are as follows
Operation recovery soft delete mailbox
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Follow the wizard to connect to a mailbox that has been disabled.
Restore deleted mailboxes
In this case, it cannot be operated through the GUI management interface and can only be done under Exchange management shell.
1) since AD users are also deleted, it is recommended that you first recreate the corresponding AD users, such as creating a user restoreuser. Then create a mailbox aliased as restoreuser on exchange
2) get the mailbox guid of the deleted user and the database where the mailbox is deleted, which is needed in the next recovery command.
$dbs = Get-MailboxDatabase
$dbs | foreach {Get-MailboxStatistics-Database $_ .DistinguishedName} | where {$_ .DisconnectReason-eq "Disabled"} | Format-Table DisplayName,MailboxGuid,Database,DisconnectDate
3) run the recover mailbox command
New-MailboxRestoreRequest-SourceStoreMailbox mailboxguid-SourceDatabase sourceDB-TargetMailbox restoreuser-AllowLegacyDNMismatch
4) check the recovery progress through the command
Get-MailboxRestoreRequest | Get-MailboxRestoreRequestStatistics
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