Shulou(Shulou.com)06/02 Report--

I. description of the problem

The user's computer Windows 7 system restarts after updating the patch, prompting "Windows update failed, changes are being restored", and then have been waiting for the computer to restore, stuck in this interface for half an hour.

Second, fault handling

2.1 Select the last correct configuration

After getting the consent of the user, turn off the phone directly, press "F8" and select "Last correct configuration". After entering the system, there will still be a restore change interface.

2.2 try to enter safe mode

Shut down and restart, continue to press "F8", select "safe mode", and change the interface after entering.

2.3 use the PE tool

1. Using the old peach PE tool, press "F12" to enter the startup item, select "Startup disk", and then enter PE

two。 Enter the system disk (here is D disk), go to D:\ Windows\ winsxs\ Temp\ PendingRenames directory, and delete all files

3. Restart the computer, will also enter the restore changes interface, wait for 10 minutes (about) after the computer is configured, you can enter the system normally

4. After entering the system, turn off the automatic update of Windows. It is recommended that third-party software update the system (e.g. 360,360, PC manager, etc.).

2.4Supplementary method: use PE to enter and delete files

1. After entering the system using PE, go to the D:\ Windows\ winsxs\ Temp\ PendingRenames directory and delete the .uploing.xml file

Ce58543d1c35d401b60b0000c80a1407.pending.xml

two。 Then restart the computer.

3. Remember to turn off automatic updates after reboot.

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