Tencent Video collapsed, and the official responded and apologized: repair is being stepped up, and various functions are gradually being restored.

CTOnews.com news on December 3, this evening, a large number of CTOnews.com netizens submitted feedback that Tencent Video had network failures one after another, including not limited to the home page unable to load content, VIP users can not watch member videos, and so on.

In response to this problem, Tencent Video responded: at present, Tencent Video has a short-term technical problem, we are stepping up repairs, and various functions are gradually being restored. Thank you for your patience and we apologize for the inconvenience.

Tencent customer service said: with regard to the problem that Tencent Video member users are unable to watch the movie, I am very sorry, the technician has urgently repaired and dealt with it. Please restart App and try to watch again. Thank you for your support and company.

At present, "Tencent Video collapsed" has reached the top of Weibo hot search. As of CTOnews.com, there have been 1.12 billion views and 228,000 discussions today.

According to Weibo netizens, even if they are VIP users, they will not be able to watch members' content.